Job Description

Job Summary: The Radiology Assistant schedules radiology appointments and greets patients coming into the department.

Essential Functions:

• Answers the telephone and provides assistance to patients or providers to schedule radiologic exams.
• Provides a high level of customer service to patients coming into the department and ensures they are timely taken back for their scheduled service.
• Schedules appointments for radiology services.
• Obtains consents and authorizations for procedures.
• Obtains and enters orders into EHR.
• On a daily basis interacts with and supports staff and physicians.
• Orders supplies and/or equipment.
• Transportation of patients and moving patients to a cart or wheelchair
• Assisting technologists with patients during exams
• Ability to work in a team environment
• Demonstrates clear ownership of workplace and patient safety.
• Reports mistakes, near misses, adverse events and quality and safety concerns.
• Participates in the development and implementation of safety and quality improvement activities.
• Protects patient privacy and confidentiality in accordance with HIPAA and privacy laws.
• Other duties as may be assigned.

Job Requirements

Education: High School Diploma or GED required.

Certification/Licensure: CPR required within one month of hire.


Experience: At least three (3) years of clerical and/or customer service experience. Excellent interpersonal and telephone skills required. Must have excellent verbal and written communication skills.


Physical Requirements: Frequent sitting, walking and standing. Ability to lift up to 100 lbs. Ability to bend, stoop, reach and use fingers to palpate and feel. Good visual acuity.

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